
Conversational strategy accelerator
In the most advanced conversational countries like Brazil, WhatsApp has replaced the telephone, Instagram has replaced e-commerce sites, rich text messaging has replaced email notifications, and virtual assistants have replaced in-house support. Discover the era of conversational business!
Platforms are offering innovative messaging products, technical publishers powerful management interfaces, AI tools are making data conversational, brands want to get started, and we offer the missing consulting brick, operational consulting to make it happen.
"The goal isn't to just have good advice to give, the goal is to make it happen."
In recent years, instant messaging has already exploded in terms of usage first in Southeast Asia, then in Latin America, and is finally making its way into everyone's daily lives in Europe. In France, over 4️0 million people logged on to WhatsApp last month.
And yet very few large companies are taking advantage of it to manage their customer relationships. Traditional advertising, voice, email or the brand website are still the communication channels most used by companies to talk to their customers and prospects. And when they do, it's usually on a very small part of the possible field - customer relations.
It's about putting the conversational format at the heart of brand experiences! It's no coincidence that the advent of ChatGPT is based on a dialogue and conversation format that's totally natural to all of us.
My ambition is to offer my customers platform-agnostic conversational strategies that respond to their challenges, such as increasing my point-of-sale traffic, improving the open rate of my marketing communications, boosting my sales and reducing my customer relations costs. But also to focus on their operational deployment within a short timeframe.
We run seminars and conferences, helping you to identify your needs before helping you to design and convert. Our DNA is a close relationship with our customers and their teams in the field, to accelerate adoption and thus projects.
If you'd like to offer your customers the option of switching to WhatsApp, RCS or Apple Business Messages rather than waiting several minutes on your hotline, or if you'd like to offer interactive couponing via rich SMS rather than email, don't hesitate to contact us to start the conversation!
Whatsapp: The future of customer communication for brands
Our commitment is to work with all key messaging companies!
Want to help make conversational marketing a must-have for brands in a 100% flexible working environment.
If messaging is by nature asynchronous, less than 30′ will be enough for us to reply ;)
Conversational strategy accelerator
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